If you have a small business, keeping in contact regularly with your customers is very important. There are many ways to help get the word to them on what is going on, such as sales and special events. One of those ways is to send out newsletters. They don’t have to be lengthy or sent every week even. It’s a great way to keep an open line of communication.
What To Put In A Newsletter
Having a way for your customers to sign up for a newsletter at the register is excellent. You now have their information and can reach out to them for unique things. Putting special discount codes in them is a great way to get return customers. Those codes can be specific to your newsletter clients only.
Another thing to add would be any new products in your shop. Let them be the first to know of upcoming events you might be having. Your clients will learn to love and trust you based on what you add to your newsletter. Make it one they look forward to getting.
How To Send It And How Often
You must get to know your customers. One way to do that is when they sign up for your newsletter, give them an option for traditional mail or email. The odds are that 9 out of 10 customers will prefer email, especially in this day and age. While conventional mail will cost, some people enjoy walking to the mailbox and sitting on the porch to read their mail. From time to time, you have to spend money to earn money. Something as small as the cost of a stamp could mean the difference between someone coming back to your store or not.
You don’t want to overwhelm your customers with information. Consider this when you are sending data out. You have the options to send daily, weekly, bi-weekly, monthly, quarterly, or annually. It will all depend on your audience. Having this mapped out far in advance will be very beneficial.
What Is The Purpose
Before you do anything, you will want to create a marketing strategy outline for yourself. Is your newsletter going to be used to generate more sales, increase awareness, or something else?
Once you have your goal set, you will want to consider your audience. This will be based on your demographics, interests, and other data. Are you going to be sending them out for coupons only or to keep everyone up to date on what has been happening in-store?
Having engaging content will help hold your customers’ interest. Talk to your customers when they come in to get feedback on the type of content they would like to see in what they are receiving.
You always want to check previous newsletters you have sent out to keep from repeating yourself. This is when having a plan comes into play. Have your content scheduled out far in advance. You can always change it, but having a goal for your content is better than not having one.